Scheduling

• Once the order has been completed. A technician will reach out within 12-24 hours to schedule an appointment. If you need emergency service please reach out using the contact form.

Refunds

• Standard Cancellation: If you need to cancel your service appointment, please contact us and we’ll issue a full refund, minus the payment processing fees (typically $3–$5, depending on the total).

• Late Cancellation (Within 2 Hours of Appointment): If the technician is already en route, a $75 fee will be deducted from your refund to cover transportation and the processing fee.

Service Hours

• Monday-Friday 8:30am-7pm

  Saturday 9am-4pm

  Sunday & Public Holidays CLOSED

Corporate Rates

We offer tailored rates and subscription packages for high-volume or frequent service needs, such as schools, venues, and other institutions. Please contact us to discuss how we can support your organization’s specific requirements.